Password Management

To change your own password, click the drop-down menu next to your name:

Select the “Change Password” option from the menu at the top of the screen:

Enter your current password, then enter and confirm your new password. Click the Change Password button to confirm the update:

You will see a message of success.

To change the password of an employee, you must view the employee from the employees list in your left hand menu.

Select the “Change Password ” option from the drop down menu:

Enter the new password and click the Change Password button to save it:

You will see a message of success.

Sending a Password Reset Email

You can also send a password reset email so a user has to reset their own password.

To do this, you must view the employee from the employees list in your left hand menu.

On the employee account select the “Send Password” option from the dropdown menu and click OK to confirm, the link will be valid for 24 hours.

*Note* Check that the employees email is up to date to ensure they receive the password email

You will see a message of success.

Forgotten Password

If you have forgotten your password, you can request a password reset email from the log in page.

*Note* Your email address would need to match the one registered on your profile.

On the log in page, select Forgotten Password.

A new box will appear where you will enter your email address, then click Get New Password.

You will now received an email with a link to reset your password, the link will be valid for 24 hours.